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Refund Policy

At Memriz, we strive to provide the highest quality services and products to our customers. We understand that there may be occasions when you need to request a refund. This Refund Policy outlines the terms and conditions under which refunds will be issued for purchases made through our website.

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1. Eligibility for Refunds

1.1 Services: Refunds for services such as coaching sessions are considered on a case-by-case basis. If you are not satisfied with a service provided, please contact us within 14 days of the service date to discuss your concerns and request a refund.

1.2 Digital Products: Due to the nature of digital products, refunds are generally not provided once the product has been downloaded or accessed. However, if you experience technical issues or find that the product is not as described, please contact us within 14 days of purchase to discuss your concerns.

1.3 Physical Products: If you receive a defective or damaged physical product, please contact us within 14 days of receiving the item to arrange for a return and refund or replacement. The product must be returned in its original condition and packaging.

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2. How to Request a Refund

2.1 To request a refund, please email us at Memriz999@gmail.com with the following information:

  • Your name and contact details.

  • The date of purchase and order number (if applicable).

  • A detailed description of the issue or reason for the refund request.

2.2 Our team will review your request and respond within 7 business days. We may require additional information or evidence, such as photos of a damaged product, to process your request.

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3. Processing Refunds

3.1 If your refund request is approved, we will process the refund within 14 business days. The refund will be issued to the original payment method used for the purchase.

3.2 Please note that depending on your financial institution, it may take additional time for the refund to be reflected in your account.

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4. Non-Refundable Items

4.1 The following items are non-refundable:

  • Gift cards or vouchers.

  • Downloaded digital products, unless there is a technical issue that cannot be resolved.

  • Services that have already been fully delivered and utilized.

5. Changes to this Policy

5.1 Memriz reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services and products after any changes indicates your acceptance of the new terms.

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6. Contact Us

6.1 If you have any questions or need further assistance with our Refund Policy, please contact us at:

We are committed to ensuring your satisfaction with our services and products and appreciate your understanding and cooperation. Thank you for choosing Memriz.

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