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The Lady at the Salon: How Kindness Builds Resilience

Updated: Jan 13




Sometimes, it’s the simplest moments that remind us of the power of kindness. These moments aren’t just fleeting acts of generosity—they’re building blocks for resilience, shaping our mental and emotional well-being in ways we might not immediately realize.


A Visit to the Salon

Last week, I made my usual trip to the salon to get my hair washed and styled. This wasn’t just any salon, though. It’s run by a lady I’ve known for over twenty years. Every visit is more than an appointment; it’s a reunion. Over the years, we’ve shared stories about our lives—about what has changed, what has grown, and the many milestones we’ve celebrated.


I always look forward to these visits, not just for her incredible skill but for the warmth and familiarity that fills the room. Her attention to detail is unmatched, and when I walk out, my hair looks extraordinarily beautiful—thanks to her magical touch.

But this visit turned out to be different.


The Surprise That Touched My Heart

As my appointment was wrapping up, I asked her about "the damage"—the cost for her amazing work. To my astonishment, she smiled and said, “This one is on me.”


I was speechless. Completely unprepared for such a generous gesture, I felt a wave of gratitude. Her kindness reminded me of something a wise friend once told me: “If you touch someone’s heart, they will give you their hand anytime.”


In that moment, I was reminded of the long years of friendship we had shared. I first met her when I had only two daughters, and she’s been a part of our lives ever since. She styled my daughters’ hair all through their primary school years, whether it was for swimming lessons or grand events.


As I walked away from the salon, memories flooded back—of bringing my youngest daughter in her stroller, of laughter, of milestones celebrated together. And I realized something profound.


Receiving, Not Giving

For much of my life, I’ve positioned myself as a giver. I love creating "Memriz moments," those little sparks of joy and connection. But this time, the tables were turned, and I was on the receiving end.

It felt... wonderful.

I felt valued, appreciated, and seen. It was a gentle reminder that kindness doesn’t just flow outward—it’s a two-way street. And when you let yourself receive kindness, it nourishes your soul just as much as giving does.


The Resilience of Kindness

Kindness, both given and received, plays a significant role in building mental and emotional resilience. It reminds us of our connections, our shared humanity, and the love that binds us to one another. That small, unexpected gesture at the salon wasn’t just a kind act—it was a lifeline in the sometimes chaotic waters of life.

It brought to mind a poem I once read:

The art of giving without a priceKindness, a roll of the dice. In chance and choice, A world is changed, By acts of love, not arranged.

A Takeaway for the Week

Let this story be a reminder: whether you’re the giver or the receiver, acts of kindness leave lasting imprints. They strengthen relationships, foster gratitude, and encourage us to be better for one another.




As you go about your week, may you create—and embrace—many "Memriz moments." Moments that remind you of the beauty of human connection and the resilience it brings.

Have a lovely week, and don’t forget to let kindness flow both ways.

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